FAQs

Do you have any questions about EOVOLT?

Maybe it has already been answered here - if not, please write us your question in the chat. We will be happy to try to answer it.

The frequency of the EOVOLT inspection depends on how often you ride the bike. We recommend having your EOVOLT checked at least once a year to prevent wear and tear on certain parts. Feel free to make an appointment with us, we look forward to seeing you.

You can request the user manual from us. Write to us via chat (orange speech bubble bottom right)

After turning on the screen, please wait 5 seconds and then press the up and down arrows at the same time . The display for the duration TM and the distance DST flashes . Press the " on " button once briefly. Now all the data is reset.

The serial number of your EOVOLT is engraved on the frame under the crankcase of the pedals.

The use of the on-board computer is explained in the user manual included with the bicycle.

The ideal pressure is indicated on the sidewall of the tire. We recommend the following tire pressures:

  • Eovolt Morning : Between 2.4 and 3.1 bar
  • Eovolt Afternoon : Between 2.8 and 4.5 bar
  • Eovolt Evening : Between 2.8 and 4.5 bar

The two screws for attaching the luggage rack are supplied together with the kit for the mudguards. If they are missing and you bought your bike from us, just contact us via chat in the bottom right - then we will be happy to send you the missing screws.

For safety reasons, the handlebars and saddle must always be secured between the minimum and maximum adjustment marks. To adjust the position of the saddle and handlebars, loosen the clamp lever, move the seat post or handlebars to your desired height and tighten the lever again. The angle of the saddle is adjusted using the nuts that secure it to the rail. Please make sure the nuts are properly tightened to avoid the saddle coming loose. You can find more instructions here.

The tail light battery is an LR44 battery. To change it, you need to press on both sides of the light to remove the cover and access the battery.

You don't have to wait until your EOVOLT eBike battery is completely empty to recharge it. You can charge it whenever you feel it is necessary. This will not affect the battery life.

The weight of your luggage, your cadence, the condition of the battery, the way you ride your bike and where you ride it - with inclines, a lot of stop and go - even the weather plays a role.

In contrast to the rear light, the front light is directly connected to the battery and thus to the on-board computer. To turn it on, press the "up" button on your on-board computer for a few seconds . To turn it off again, repeat the process.

The battery is designed to last (1000 full charges), but if it becomes unusable, the seat post containing the battery must be replaced.

The prices are as follows (as of September 2024 – prices are subject to change)

EOVOLT Morning - 6.4 Ah LG: 399 € (incl. VAT)

EOVOLT Afternoon PRO - Battery & Seatpost and Evening - 14 Ah Samsung: 579 € (incl. VAT)